Refund Policy
30-Day Money-Back Guarantee
100% Satisfaction Guaranteed
Try Removark risk-free for 30 days
Our Commitment to You
We want you to be completely satisfied with Removark. If you're not happy with your Premium subscription for any reason, we offer a simple, no-questions-asked refund policy.
30-Day Money-Back Guarantee
Get a full refund within 30 days
If you purchase a Premium subscription and are not satisfied for any reason, you can request a full refund within 30 days of your initial purchase.
What's Covered:
- All Premium subscriptions (annual)
- First-time purchases only
- Requests made within 30 days of purchase
- 100% refund - no partial refunds
Not Covered:
- Free trial (no purchase required)
- Renewal subscriptions after the first year
- Requests made after 30 days
- Accounts terminated for Terms of Service violations
How to Request a Refund
Requesting a refund is simple and straightforward:
Contact Support
Email us at refunds@removark.com or support@removark.com
Provide Information
Include your account email and reason for refund (optional but helpful)
Receive Confirmation
We'll process your refund within 5-7 business days
Refund Processed
Funds returned to your original payment method
Processing Time
Refunds are typically processed within:
- Approval: 1-2 business days
- Processing: 3-5 business days
- Bank Processing: 5-10 business days (depending on your bank)
You'll receive an email confirmation when your refund has been processed. Please allow your bank's processing time for the funds to appear in your account.
Cancellation vs. Refund
Cancellation
You can cancel your subscription anytime from your account settings. When you cancel:
- Your Premium access continues until the end of your billing period
- You won't be charged for the next renewal
- You can reactivate anytime
Refund
When you request a refund within 30 days:
- Your Premium access ends immediately
- You receive a full refund
- You can still use your 3 free uses
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us:
- Refund Requests: refunds@removark.com
- General Support: support@removark.com
- Billing Questions: billing@removark.com
Our Promise
We're committed to your satisfaction. If Removark doesn't meet your expectations, we'll make it right. That's our promise to you.